31 May 2015

GP News from the Chair...

latest (4th June 2015) edition available here.

Data on written Complaints Request

NHS England has written to GP practices asking them to submit data on written complaints received by the practice between 1 April 2014 and 31 March 2015.
 
This is an NHS-wide data collection and asks practices to submit numbers of written complaints made by patients (or others acting on their behalf) about GP services. The figures to be submitted are total numbers of complaints by service area and subject of complaint, and the number of these that were upheld. No personal confidential data is included in this collection. The questions are unchanged from previous years’ collections, but will now be collected through the Primary Care Web Tool.
 
NHS England has stated this is a statutory requirement under The Local Authority Social Services and NHS Complaints (England) Regulations 2009, and practices are therefore advised to complete the return. The deadline for submission is
Wednesday 8 July 2015.

Overseas Visitors and Primary Care

The Department of Health has recently issued guidance on implementing the overseas visitor hospital charging regulations 2015. The BMA guidance on this and the impact on primary care has been updated accordingly and is available at:
 
http://bma.org.uk/practical-support-at-work/gp-practices/service-provision/overseas-visitors-and-primary-care
 

Requirements for Named GPs

The GPC have published updated guidance on the requirements under the contract for named GPs, which is available at:
 
http://bma.org.uk/practical-support-at-work/gp-practices/named-accountable-gp-for-all-patients
 
Please also note that NHS Employers have also published an FAQ on the issue, which is available here:
 
http://www.nhsemployers.org/your-workforce/primary-care-contacts/general-medical-services/faqs-and-queries/gms-faqs#10

PGDs and PSDs in General Practice

The GPC’s guidance on Patient Group Directions (PGD) and Patient Specific Directions (PSD) in General Practice has been updated following regulatory and organisational changes within the NHS, and new NICE Guidelines.  
 
The guidance is available on the Drugs and Prescribing page on the BMA website